At Oaxaca Hardware, we’re dedicated to delivering your orders quickly, securely, and with care. From the moment you place your order to the final delivery, our goal is to ensure a smooth and dependable shipping experience every time.

Order Cut-Off Time

Orders placed by 6:00 PM (GMT-05:00 Eastern Standard Time) on business days are processed the same day. Orders placed after that time will be processed on the next business day.

Handling Time

All orders are packed and shipped within 1-2 business days (Monday to Friday).

Transit Time

After shipping, most deliveries arrive within 3-4 business days (Monday to Friday), depending on your location within the United States.

Total Delivery Time

From the time you place your order to the time it arrives, the estimated total delivery time is 4-6 business days.

Shipping Fees

We offer free standard shipping on all orders within the United States. No minimum purchase is required.

Shipping Method

Currently, we provide standard shipping to all U.S. locations.

Packaging and Handling

Every order is securely packed and carefully handled to ensure your items arrive in perfect condition. We take extra steps to protect your purchase during transit.

Order Tracking

As soon as your order is shipped, you will receive a confirmation email with tracking information. Please allow 24 to 48 hours for the tracking number to become active.

Order Cancellations and Refunds

If your order has not yet shipped, it can be canceled for a full refund in line with our Return & Refund Policy. Refunds are typically issued within 7 business days, depending on your payment method.

Undeliverable Packages

If your package is returned to us due to an incomplete or incorrect address, we will contact you to arrange reshipment.

Lost or Stolen Packages

Oaxaca Hardware is not responsible for packages that are marked as “delivered” by the carrier but not received by the customer. If this happens, please contact us immediately. We will do our best to help resolve the issue.

By placing an order with Oaxaca Hardware, you agree to the terms listed in this shipping policy.

For any questions or assistance, feel free to contact us at support@oaxacahardware.shop or through our 24/7 live chat on the website.

For More Information:

Trade Name: Oaxaca Hardware
Support: 24/7
Business Hours: 8:00 AM to 6:00 PM (Monday to Friday)
Business Number: +1 (323) 731-7971
Business Mail: support@oaxacahardware.shop
Business Address: 3660 W Pico Blvd, Los Angeles, California 90019, United States